FAQs
Have questions about working with us? Start with the answers below, or get in touch and talk to our team directly.
Do I need to own land before I contact you?
No. Many clients talk to us while they are still searching. We can review a property before you buy it, checking zoning, access, slope, utilities and likely costs, so you can decide with confidence.
What does the first conversation involve?
It is a relaxed conversation about your goals, your site, your timeline and your budget. There is no obligation. We explain how our process works and what a realistic path forward looks like.
Do you take on small projects?
Yes. We design and build accessory dwelling units, guest houses, studios and additions as well as new homes. [Confirm minimum project size, if any.]
Where do you work?
Our studio is based in [Seattle], and most of our projects are in [Washington, Oregon and California]. We also consider remote and hospitality sites elsewhere on the West Coast. If you are unsure whether we work in your area, just ask.
Where do you work?
Our studio is based in [Seattle], and most of our projects are in [Washington, Oregon and California]. We also consider remote and hospitality sites elsewhere on the West Coast. If you are unsure whether we work in your area, just ask.
Can I customize one of your residence series?
Yes. The Courtyard, Ridge and Shore Series are starting points, not fixed products. We adapt layouts, orientation, materials and finishes to your site and household.
Can you design something completely custom?
Absolutely. If your brief, site or ambitions go beyond our standard series, we will design a fully custom home with you from a blank page.
Do you offer design services only, without building?
[Yes. We offer design-only services for select projects, although most clients choose our integrated design-and-build approach. / No. We work only on projects that we both design and build, because that is how we protect quality and cost.] [Choose the answer that fits your business.]
Can I choose my own materials and fixtures?
Yes. We offer three tiers of fixtures and finishes (Core, Elevated and Atelier), and you are welcome to specify your own selections. We will advise on how each choice affects budget, performance and maintenance.
How much does a Khaas home cost?
Cost depends on size, site conditions, level of finish and scope. After the site study we give you an early cost range, and we refine it with each design stage until you have a complete price before construction starts.
How is the contract structured?
[We typically use a fixed-price or guaranteed-maximum-price contract, agreed at the end of the Refinement stage. Design fees are agreed separately at the start.] [Confirm contract types and fee structure.]
Why is a design-and-build studio good for cost control?
Because our builders and estimators review the design as it develops, you see how each decision affects the budget before you commit. That reduces the risk of surprises when construction begins.
Do you help with financing?
[We can recommend lenders who are experienced with construction loans and provide the documents they typically ask for. We do not provide financial advice.] [Adjust as needed.]
How long does a project take?
Timelines vary by size, complexity and local approvals. Design typically takes [three to six months], permitting depends on your city or county, and construction usually runs [six to twelve months]. We outline realistic timing in your first conversation.
What are the stages of a project?
Every project follows seven steps: Listen, Site Study, Schematic Design, Refinement, Permitting, Build and Handover. You can read more on our How We Work page.
Will you handle permits?
Yes. We prepare and manage submissions and respond to reviewer comments on your behalf. Approval timelines are set by the local authority, so we keep you informed of status at every stage.
Can I visit the site during construction?
Yes, by arrangement. We welcome visits and share regular progress updates and photos throughout the build.
Where do your materials come from?
We favor North American products and regional makers wherever practical, including locally milled timber. Responsible sourcing, traceability and long-term durability guide our choices.
How is Khaas approaching sustainability?
We aim to reduce waste, protect the site and design homes that last. Compact planning, efficient envelopes, responsibly sourced materials and adaptable layouts all contribute. We treat sustainability as part of good design, not an add-on.
What warranty do you offer?
[Every Khaas home includes a one-year workmanship warranty, along with structural coverage and manufacturer warranties as required in your state.] We provide full details in your contract and handover package. [Confirm terms.]
What happens after I move in?
We check in after 30 days and again at one year to review how the home is performing and address any issues. You will also receive a home manual with drawings, product information and care instructions.